Management of
Information and Library Services for CEMS Study Programme
Additional Information
to Project Overview - Annex III/2
(Tempus Phare CME
1 - 03549-97)
Objective
for the 1st year were: Investigating the present state of library and information systems in
support of CEMS international management studies and similar European business
studies and management iniciatives, including
· management requirements of information and library services
for international business and management study programmes
· library and information services staff development with
particular reference to skills needed for supporting effectively and efficiently
international business and management studies and ease of communication, the
primary objective of the European management programmes Commentary:
Based on agreement with the firm called Biblioservices (France) we have made
plan of investigating the present state of library and information systems.
Grant consortium has decided to realize "Study of information and library
services quality for international study programmes". Therefore Biblioservices
have studied all materials about quality in libraries (ISO 11620, etc.) and
have chosen the appropriate measures to evaluate quality and compare various
libraries. They have proposed formulars and software for the surveys of results
and data analyses. There have been offered 3 formulars (questionnaires) : "CEMS
survey" dedicated to CEMS students only, "Other survey" dedicated
to own professors, students, MBA, etc., and "Collection analysis"
to be completed by the librarians. About questions including to these 3 formulars
(questionnaires) large discussions have been going among grant partners. The
way it was mainly realised were: e-mail discussions and discussions during EBSLG
meeting in the year 1999. Validation and sample survey has been done by HEC
University. After it we have found great differences in understanding to the
questions and also in access to the survey realization. Some of grant partners
do not make differences between own and foreign student and the main point of
their strategy is to develope good library and information services using new
information technology for all users. Therefore grant consortium has decided
to stop making one common strategy - every partners university has used developed
questionnaires like part of own information surveys. Example of questionnaires
is done in annex A - also results of CEMS students survey and their information
needs at UEP, CZ.
Objective for the 2nd year has been according results in the 1st year
to transfer conclusions and findings mainly to the further development of library
and information services based on new information technology. Commentary:
Focus on this subject has been done during Annual General Meeting of EBSLG helding
at INSEAD, France. From grant partners mainly CBS Library Director M.C. Schonberg
has presented summary of the main directions of further development of information
and library services in the future, together with Milt Ternberg from USA. It
means comparison of the general problems has been done. Using of all these materials
and experiences of all grant partners, czech grant partner and contractor has
done "Long-term Programme" (Annex B to the Final Report) for information
and library services with the summary of all strategic questions we should solve
in the future. Implementation has been done only for UEP Centre of Information
and Library Services, but general parts could be used in the same way by all
grant partners and all EBSLG (European Business Schools Librarians Group) members
(40). It seems to be one of the main grant results/outcomes.
Commentary to the other results/outcomes Staff development - staff mobility and individual missions:
There were realized large staff mobility programme among grant partners (without
Norwegian School of Economics and Business Administration, because they could
not use grant money). The aims have been focused to exchange of experiences
and to enhance knowledge of new information technology, mainly how to create
website and integrate it to the university website, obtain knowledge about new
fulltext information databases - mainly about information resources concerning
European Union, obtain other information about how to organize users training
for new electronic information resources, how to make aquisition of information
resources, how to evaluate library services and activities and so on. It is
described in details in individual mission reports of each from 26 realized
missions: 8 to Wien, AT, 10 to UEP, CZ, 4 to HEC, FR, 4 to CBS, DK and 8 missions
to EBSLG meetings to discuss the way of solving grant project and to present
results. Special meeting has been realized at UEP, CZ - working group and webmasters
for creating new content and design of EBSLG WWW pages.
Other very important part of staff development - taking part in intensive language
course in Great Britain (5 czech librarians).
EBSLG WWW pages - main developed tool for new library and information
services quality and new level of communication among library professionals
and users:
The new content, structure, design and new domain have been done by grant partners
webmasters. Discussion and presentation of the results have been during 2 EBSLG
meeting and it was accepted by the whole group. See http://www.ebslg.org
. Working group has been established for continuing of EBSLG WWW pages and for
organizational questions. CEMS university - they have own website on the addresse
http://www.cems.org . Therefore
only cross-links have been realized in order to ease information search for
CEMS students.
Some other results/outcomes:
Some books about management of information and library services have been bought
and also some text books for CEMS students (Annex C to the Final Report).
